Cookie

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INFORMATION ABOUT OUR USE OF COOKIES

 

Hello Nature, Inc. and its affiliates and brands, (collectively referred to as “Hello Nature”, “we”, “us” or “our” in this Cookie Policy) uses cookies as described in this Cookie Policy to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

 

We use the following cookies:

 

  • Strictly necessary These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookie They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

 

Cookie

 

Name

 

Purpose

 

More Information

Hello Nature Product / Cart

Wc_fragments_#

Wc_cart_hash_#

 

This cookie stores the user’s IP address (if the user has Javascript enabled and the user’s IP address is public). This is stored to prevent subsequent GeoLocation Service lookups. We use this IP address to determine what country the user is located in, in order to display or hide ecommerce functionality on the site, or to show or hide certain other content that is relevant to the user’s country.

 

First-party cookie; Persistent

Hello Nature Tracking

messagesUtk

Stores a unique ID string for each chat-box session. This allows the website-support to see previous issue s and reconnect with the previous supporter.

First-party cookie; 1 Year.

Hello Nature Marketing

_hssc, _hssrc, _hstc, _ptq.gif, embed/v3/counter.gif, hubspotuk,

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Sends data to the marketing platform Hubspot about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Used to recognise the visitor’s browser upon reentry on the website. Identifies if the cookie data needs to be updated in the visitor’s browser.

First Party cookie, Expires in 1 Year.

 

Google Analytics Client ID

 

_ga

 

In order for Google Analytics to determine that two distinct hits belong to the same user, a unique identifier, associated with that particular user, must be sent with each hit.

 

The analytics.js library accomplishes this via the Client ID field, a unique, randomly generated string that gets stored in the browsers cookies, so subsequent visits to the same site can be

associated with the same user.

 

First-party cookie; Expires in 2 years.

 

Google Analytics GID

 

_gid

 

Used by Google Analytics to distinguish users, similarly to the “_ga” cookie, is a unique, randomly-generated string.

 

First-party cookie; Expires in 24 hours.

 

Google Analytics Ecommerce tracking related cookies

 

_get,

Ads/ga-audiences

 

Used by Google Analytics to track ecommerce- related attributes.

 

First-party cookie; Expires in 1 day.

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Third parties that may serve cookies on our site include Google Analytics, DoubleClick/Google, Facebook, HubSpot, and Bing.

 

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

 

Except for essential cookies, and third party cookies that we do not control, and except where noted above, all cookies will expire within the time period set forth in the above chart.

 

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